Are these images drawn by hand or are they computer aided?
These images are hand-drawn using the Apple Pencil on the iPad. It giving the illustrator a lot more flexibility in terms of mobility, cleanliness and final output.
Do you use filters to produce the illustrations?
No filters are used to produce these images and are completely hand drawn. Given the numerous questions received in respect to this, Chris has uploaded a few time-lapse videos of the illustrations to youtube, available here. These are more than 6-8 hours worth of illustrating sped up to 30 secs, to keep it enjoyable to watch.
Are your sketches only in black and white?
We find a definitely unique beauty in Black and White Illustrations, but we have included Colour illustrations for the more traditional religious images due to the number of requests come through.
Are these sketches or prints of a sketch?
These are definitely prints of sketches. The beauty in this is that you get to own an ORIGINAL Chris Rodrigues Illustration without having to pay a heavy price tag!
Why are they called digital illustrations?
These are digital illustrations because they are drawn directly on the iPad using the Apple Pencil using an illustration software and not the traditional pencil on paper.
Are your custom images only portraits of people or animals?
People and pets are the majority of requests coming through, but no, we can illustrate anything and would love a challenge! We have illustrated a 1970 Holden Monaro GTS and are currently working on an ‘Ancestral home’ for a client in the US.
Are you able to combine multiple single images to create a family portrait?
Yes of course. We would discuss the illustration and the possible outcomes with you prior to commencing and only once you’re happy.
Are there any other images I can purchase?
Yes, we are working on various series with some already available for print online at the Shop. Keep checking in. We’ll surely have more the next time you visit or join us on our Facebook or Instagram page.
What is your process?
The process varies for a Custom Portrait and a purchase of a pre-existing Product from a series.
Custom Portrait:
When you order for a Custom Portrait, we check for the brief and the quality of the images. If we are unclear on the brief or the images do not meet the requirements, we will be in touch with you to discuss options. Once resolved, we commence the illustration and orgainse for a custom print once completed and get the print self embossed with our 50mm seal of originality. This process takes around 8-10 business days and then dispatched. Delivery would depend on where in the world you live. Australian shipments usually take around 3-7 business days depending on your location within Australia and 7- 14 days from the time of dispatch, depending on the international destination. We try our best to get this to you as quickly as possible but please consider the unprecedented delays in shipments due to COVID-19, especially on international orders.
Is there room for discussion to find out what I need?
Yes, of course there is room for discussion prior to the work commencing. So please do let us know in the brief that would like to discuss the outcome prior to starting the illustration.
Can I order for a Custom drawing that isn’t included in the options available, eg: my house?
Yes, you definitely can. Just get in touch with us directly via email hello@chrisrodriguesillustrations.com and we we will get back to you with an estimate.
I’ve only got a single tiny image that I would like drawn. Would that be a problem?
Purchase a Custom Illustration and upload your image at Checkout and we will be in touch with you if there is any issue. We usually can use some images that are quite small and have done so in the past, but the better the resolution and clarity in the image, the better the illustration.
Can I request a colour illustration? Does it cost more for a colour illustration instead of black and white?
You can request a colour illustration and yes, it does cost more. The cost will need to be estimated based on the image and the hours required to develop the drawing. We love a challenge so please feel free to send it through.
How do I order for a print?
Please use the Shop online. Thank you for your interest.
How are the prints packaged?
The prints are sent via Australia Post using Rigid mailers for A3 and A4 prints and Postal tubes for prints larger than A3 to avoid any damage to the prints.
What paper are the prints printed on?
We believe in a quality product and the printed piece coming to you needs to be as good as the illustration itself. All prints are printed on premium white 160gsm imported paper unless it is specified on the product page.
What does the 'Seal of Authenticity' mean?
The Seal of Authenticity is the artists’ way of approving the print just as the signature approves the illustration.
All our prints are self embossed with the ‘Seal of Authenticity’, stating that it is a ‘Certified Original Print’ from Chris Rodrigues Illustrations. It is a 50mm self embossed, circular impression made on the print to show authenticity of the print and that is is a ‘True Original’ from Chris Rodrigues Illustrations.
Being only 50mm in diameter and ‘self embossed’, it is almost invisible on the print from a distance, or in a frame on the wall, but if you’re up-close or holding the print in your hand, you may be able to read its description.
Do you provide frames for the prints as well?
At this stage, we don’t provide any frames with the prints because of the plethora of options available for frames and they’re so subjective and dependent on the interior decor of the residence itself, but this could change in the future.
There are exceptions to the rule, so please do let us know and we can either accommodate or decline. We have had a situation of an overseas client wanting to gift someone in Australia an illustration, and in that case we delivered a framed image to the them but the same option would be way more expensive if reversed.
It’s less expensive to send a print locally or overseas than a framed image.
Would you be able to give us some advice on the framing?
Our initial recommendation for framing would be to have some white space around the image before the frame edge called the ‘mat’…approx 1/12 inches. Especially for the black and white prints.
I’m in the US, will you be able to deliver to me?
Yes we can. Delivery timings would defer depending on where in the US you are. See our terms and conditions for more on shipping internationally.
What if my print is damaged when I receive my delivery?
Please do not accept the delivery is the packaging is damaged. But do get in touch with us if the contents are faulty, have been wrongly described, are different to the product purchased or do not perform the function they are supposed to, you can either receive a refund, exchange of credit on non-sale items only. You are protected by the Chris Rodrigues Illustrations 7 Day Money Back Guarantee. Please see the terms and conditions for more.
How long does it take for you to deliver a Custom illustration?
All Custom Illustration print orders take an additional 8-10 business days to dispatch, as they are custom illustrated, custom printed and then embossed with the seal. Delivery timings would depend on where in the world you would like the order delivered to. Let us know if you require a drawing quicker.
How long will it take for a print to be delivered to me?
All print orders other than Custom Illustrations take 2-4 business days to dispatch, as they are custom printed and embossed with the seal and includes a signature of the artist. Delivery timings would depend on where in the world you would like the order delivered to.
Do I get to look at the image prior to delivery?
We understand your excitement to see the image that’s been illustrated, but we prefer for you to see the high resolution printed image once you receive it. We do not share the high resolution digital file but can share a watermarked, low resolution image that we use for the website and social media that doesn’t entirely show the detail like the printed image.
The Chris Rodrigues Illustrations 7 Day Money Back Guarantee protects all purchases made from our website including Custom Portraits. Conditions apply of course, so please read more about this in our terms and conditions.
What if I don’t like my custom drawing once it’s completed?
The Chris Rodrigues Illustrations 7 Day Money Back Guarantee protects all purchases made from our website including Custom Portraits. Though we are absolutely sure you’ll love our work and products, we do understand that sometimes there may be an unforeseen circumstance or an error in the product based on its description or brief provided. Please read more about this in our terms and conditions.
Do you have an example of an image that has been sent through and the following result?
Yes, please do have a look at the Custom Portrait product gallery in the shop.

